Have you seen our FAQ?

We are sorry to see you leave! Please note following when closing the account and deleting your personal data:

• We can only close accounts that are in good standing and don't have any associated disputes.
• Delete operation is irreversible - once you close your account we will not be able to resolve any outstanding order / delivery problems or issue the refunds.
• To verify your identity please provide your DECIEM password.
• Do not refresh or leave this page until you receive account closure confirmation.